Privacy Policy

Privacy Policy

Effective Date: 30-10-2026

1. Introduction

Vellore Institute of Technology (VIT), through its Online Learning Institute (VIT Online), is committed to protecting the privacy and personal information of individuals who visit our website, enquire about our programmes, apply for admission, or use our online learning services.
This Privacy Policy explains how VIT Online collects, uses, stores, processes, and protects your personal information when you access our website, submit an enquiry, register for a programme, or interact with our services.
By accessing or using the VIT Online website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.

2.Information We Collect

We may collect different types of information depending on how you interact with our website and services.

2.1 Personal Information

When you submit an enquiry, register, or apply for admission, we may collect information such as:
Full name
Email address
Mobile number
Residential address
City, state, and country
Educational qualifications and academic records
Programme and specialisation preferences
Employment and professional details, where applicable
Any other information voluntarily provided through forms or communications.

2.2 Technical and Usage Information

When you visit our website, certain information may be collected automatically, including:
Internet Protocol (IP) address
Browser type and version
Device type and operating system
Pages visited and time spent on the website
Date and time of access
Referring website or source
Other diagnostic and usage information.

2.3 Cookies and Tracking Technologies

VIT Online may use cookies and similar technologies to improve website functionality, understand visitor behaviour, remember preferences, and analyse website performance.
Cookies may include:
  • Essential Cookies: Help the website function properly and securely.
  • Preference Cookies: Remember your preferences and settings.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: May be used to measure campaigns and deliver relevant programme-related communications.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

3. How We Use Your Information

We may collect different types of information depending on how you interact with our website and services.
  • To assist students and address their questions and concerns promptly.
  • To explain courses, eligibility criteria, fees, and admission procedures clearly.
  • To process admission applications and support student registration efficiently.
  • To share important programme, admission, and academic updates with students.
  • To address programme enquiries and respond to admission-related requests promptly.
  • To secure the website and prevent fraud and unauthorised activities.
  • To monitor website traffic and understand visitor behaviour and interactions.
  • To share newsletters, programme updates, and promotional announcements.
  • To meet applicable legal, regulatory, and institutional compliance requirements.
  • To enhance website functionality, improve content, and optimise user experience.

4. Communication and Marketing

When you submit an enquiry or provide your contact details through our website, VIT Online may use the information to contact you regarding your selected programme, admission opportunities, application status, and related educational services.
We may communicate through email, telephone calls, SMS, or other available communication channels.
You may opt out of receiving promotional communications at any time by following the unsubscribe instructions provided in the communication or contacting us through the details mentioned in this policy.
Please note that essential service-related or admission-related communications may still be sent where necessary.

5. Data Retention

VIT Online retains personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including admission processing, student services, institutional administration, legal compliance, and dispute resolution.
The retention period may vary depending on the nature of the information and applicable institutional or legal requirements.
Technical and usage information may be retained for internal analysis, security, and website improvement purposes.

6. Sharing and Disclosure of Information

VIT Online does not disclose personal information indiscriminately. However, information may be shared in the following circumstances:

Within VIT

Share information with authorised departments for academic and administrative purposes.

Service Providers

Share necessary information with trusted providers supporting website and payment services.

Institutional Requirements

Share information when necessary for legitimate institutional operations and services.

Legal Requirements

Disclose information when required by applicable laws or authorities.

With Your Consent

Share information for specific purposes with your prior consent.

7. Data Security

VIT Online takes reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
These measures may include access controls, security monitoring, and other appropriate safeguards.
While we make reasonable efforts to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, absolute security cannot be guaranteed.

8. Online Payments

Where online payment facilities are provided, payment transactions may be processed through authorised third-party payment service providers.
VIT Online does not intend to store sensitive payment card information, such as complete card numbers, CVV details, or banking credentials, on its website servers. Such information is handled by the relevant payment service provider in accordance with its applicable security practices and privacy policy.
Users are encouraged to review the privacy and security policies of the payment service providers before completing transactions.

9. Third-Party Websites and Services

Our website may contain links to external websites, platforms, or services for additional information and convenience.
These third-party websites operate independently and may have their own privacy policies and data-handling practices.
VIT Online does not control or take responsibility for the privacy practices, content, or security of external websites. We encourage users to review the relevant privacy policies before sharing personal information with such platforms.

10. Your Privacy Rights

Subject to applicable laws and regulations, you may have the right to:
  • Request access to the personal information held about you.
  • Request correction or updating of inaccurate or incomplete information.
  • Request deletion of personal information, where legally permissible.
  • Withdraw consent where processing is based on your consent.
  • Request information about how your personal data is being used.
  • Raise concerns about how your personal information is handled.
Certain information may need to be retained to fulfil legal, regulatory, academic, or institutional obligations.
To exercise your applicable privacy rights, you may contact VIT Online using the contact information provided below. We may request verification of your identity before processing such requests.

11. Children's Privacy

VIT Online services are primarily intended for individuals seeking higher education and are not specifically directed towards children under the age of 18.
We do not knowingly collect personal information from children in violation of applicable laws. If we become aware that personal information has been collected from a child without the required consent or legal basis, we will take appropriate steps to address the matter.

12. Changes to This Privacy Policy

VIT Online reserves the right to update or modify this Privacy Policy from time to time to reflect changes in institutional practices, website functionality, technology, or applicable legal requirements.
Any updates will be published on this page along with the revised effective date.
Users are encouraged to review this page periodically to stay informed about how their information is handled.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact VIT Online through the official communication channels provided on our website.
VIT Online Learning Institute
Vellore Institute of Technology (VIT)
Website: https://velloreinstituteoftechnologyonline.com
Email: support@velloreinstituteoftechnologyonline.com

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes arising in connection with this Privacy Policy shall be subject to the jurisdiction of the competent courts in accordance with applicable laws.

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